- Scope of Products and use of the subscription
We offer three main subscription durations with an option for discounted rates when using an available discount code. Prices and offers are as follows:
1. Standard Subscription Rates:
– 1 Month: 11,99€
– 6 Months: 59,94€ (9.99€/month)
– 12 Months: 95,88€ (7.99€/month)
2. Special Offers:
– Register with email and/or refer a friend to enjoy 1 month of free subscription.
3. With a Discount Code:
– 1 Month: 8,49€
– 6 Months: 38,94€ (6.49€/month)
– 12 Months: 65,88€ (5.49€/month)
All prices are clearly displayed in the app, and details are;
– Payment will be charged to your iTunes account at confirmation of purchase.
– Your subscription will automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period.
– Your account will be charged for renewal within 24 hours prior to the end of the current period.
– Manage your subscriptions and turn off auto-renewal by going to your Account Settings in the iTunes store.
– If offered, any unused portion of a free trial period will be forfeited when purchasing a subscription.
– If you don’t choose to purchase iLove VPN, you can continue using it for free.
- Acceptance of the subscription
iLove VPN subscription terms are agreed by the Customer by signing the last page of these terms and conditions (the “Terms”) with the attached formal quote (the “Formal Quote”). The signed Terms and the Formal Quote will represent the agreement (the “Agreement”) between the Customer and iLove VPN (the “Parties”). The entire signed Agreement must be sent by e-mail to [email protected].
- Duration and termination of the subscription
The subscriptions run from the date, as specified in the Formal Quote. The subscriptions can have monthly, quarterly, and yearly renewal term. At the end of the period, the subscription will automatically renew for another period unless terminated by the Customer. The minimum subscription period for monthly and quarterly subscriptions is six (6) months and 12 months for annual subscriptions.
Subscriptions may be terminated by email to [email protected], one month before the expiry of the subscription (i.e. for subscriptions with yearly renewal term running from April to March, the termination notice must be received before the end of February). The agreement cannot be terminated for a period of subscription already initiated and the Customer will not be entitled to a refund for that subscription period.
The Customer may terminate any subscription free of charge within two weeks from date of signature of the Agreement, provided that the Customer did not start using the Services. iLove VPN shall (without prejudice to any other rights or remedies it may have) be allowed to terminate the subscription immediately without giving the Customer prior notice if the Services or subscription is misused (including, but not limited to, use by other people or organizations).
In the event of any of the Parties filing for bankruptcy, the Agreement will be terminated, and all Services will be terminated immediately, unless otherwise specifically agreed in writing between the Parties.
- Price and payment terms
Prices for each service item are listed on the application menu. iLove VPN guarantees that no price increases will be applied for the Services ordered at the time of commencement of the subscription other than those due to increases in the Retail Price Index or increases applied by the cloud computing supplier, currently Amazon Web Services.
The invoicing periods runs according to the pricing terms. The payment term is as specified on the application details. If the subscription is not paid at the due date, a first reminder will be sent to the Customer. Access to the Services may be blocked until receipt of payment.
iLove VPN will not be responsible for any loss, damage, costs, expenses or other claims of the Customer or any third party resulting from the suspension of the Services.
The Customer agrees to use e-mail or another electronic method of transmission to be specified in the subscription Agreement. The customer must provide with the e-mail address, or another agreed electronic method for receiving invoices and reminders.
Invoices shall be paid the bank account / account number as specified on the invoice.
- Operating stability
iLove VPN aims to provide the highest possible degree of operating stability but is not responsible for any breakdown caused by factors beyond its control. Such breakdown includes but is not limited to power failures, errors occurring in modem equipment, ADSL connections, telecommunications connections or the like. In all events, iLove VPN aims to re-establish normal operations as quickly as possible.
- Maintenance of the System
iLove VPN is entitled to make operational changes to the System for improvements or otherwise (for example by developing or updating software) without giving the Customer prior notice. In some exceptional circumstances, it may be necessary to suspend access to the Services, usually between 9pm and 6am CET. Notice of such a suspension will be given to the Customer at least 14 days in advance. iLove VPN will not be responsible for any consequences of such a suspension where notice has been given.
The System remains the full property of iLove VPN. Individually customized software relating to the Services also remains the property of iLove VPN unless otherwise stipulated. iLove VPN may at any time transfer its rights and obligations under this agreement to any economic affiliate, subsidiary or business unit, or any of their affiliated companies or divisions. Except as provided above, the rights and obligations under this agreement may not be transferred to any third party without the written consent of the other party..
- Liability of iLove VPN
iLove VPN has taken reasonable measures to ensure that the Services are virus-free from virus, bugs, defects, malfunctions, trojans horses but no warranty is given to this effect and iLove VPN shall have no liability if this is not the case. To the extent permitted by law, iLove VPN disclaims all warranties with respect to the Services, either express or implied, including but not limited to any implied warranties of suitability or fitness for any particular purpose.
iLove VPN shall not be liable to the Customer or any third-party for any indirect, punitive or other damages or losses including, without limitation, damages for loss of profits, business interruption, loss of data or the restoration hereof, claims of infringement of third party intellectual property rights, product liability or personal injury arising out of the use of or inability to use the Services. iLove VPN’s liability will be limited and capped to a total aggregate amount of the value of payments made by the Customer for the period of 12 months before the occurrence of the incident giving rise to the liability.
Notwithstanding anything to the contrary in these terms, iLove VPN shall indemnify the Customer against any direct cost and damages awarded by final court ruling to be paid to a third party due to infringement of said party’s intellectual property rights, to the extent that iLove VPN and the Services are liable for such infringement. iLove VPN will furthermore at its option either replace or modify the Services, procure the necessary rights for the Customer to still use the Services or reimburse the original purchase price for the infringing goods. The above shall constitute the Customer’s sole and exclusive remedy for any infringement of third-party rights and iLove VPN shall not be liable for any other loss, damage, or consequential damage due to any such claim.
The Data Processing is in https://ilovevpn.app/terms-of-service/ is part of the Agreement and sets out contractual provisions to ensure the protection and security of data passed from the Customer to iLove VPN for processing.
iLove VPN is bound by secrecy in respect of any information received about the Customer and will not disclose such information to any third party except where it is required to do so by any court or regulatory authority and then only to the extent necessary.
iLove VPN shall be entitled to refer to the Customer name and logo and the Services provided in its marketing collateral, including a brief description of such services. Material on the website, flyers, presentations, outreach and any material displayed publicly are considered marketing collateral for the purpose of this clause.
- System changes and feature updates
iLove VPN informs its users on the iLove VPN self-service platform about system changes, feature updates, and other technical news by e-mail. Therefore, all registered users on the iLove VPN self-service platform accept that their name and email used for the registration are added to the technical newsletter mailing list.
- Entire Agreement
The Agreement contain the entire agreement between the Parties and supersede all previous correspondence or communications whether written or oral. iLove VPN may amend these Terms as required from time to time provided that ILove VPN will give Customers no less than 20 days’ written notice posted on our website https://ilovevpn.app/terms-of-service/ of such amendments and all such amendments will apply to the next renewal of the subscription.
- Force Majeure
Except to the extent provided in this Agreement, iLove VPN shall not be liable for any default or delay in the performance of its obligations under this Agreement if and to the extent such default or delay is caused, directly or indirectly, by a force majore, and provided the non-performing Party is without fault in causing such default or delay, and such default or delay could not have been prevented by reasonable precautions and could not reasonably be circumvented by the non-performing Party through the use of alternate sources, workaround plans or other means.
‘Force Majore Event’ means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of the internet or any public telecommunications network, failures of the Provider’s hosting provider, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars).
These Terms shall be governed by and construed in accordance with the laws of Estonia (excluding CISG and any rules governing the choice of law and venue). The Estonian Courts shall have non-exclusive jurisdiction to determine any dispute concerning these Terms or the subject matter of these Terms.
Revised: January 1st, 2023